A gentle reminder: much like tech support, moderation is most visible when something goes wrong.

The vast majority of moderation work - unseen, unpaid, and often unacknowledged - quietly contributes to a safer, more welcoming experience for everyone.

There is no justification for careless or irresponsible moderation. At the same time, it is important to recognise that this network is sustained by thousands of volunteers who prevent the most harmful content from ever reaching you.

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