The Canada Revenue Agency (CRA) paid $18 million for a chatbot named Charlie, which the auditor general reported gave her team the wrong answer 66% of the time. It is still in use on the gov website.
The Canada Revenue Agency (CRA) paid $18 million for a chatbot named Charlie, which the auditor general reported gave her team the wrong answer 66% of the time. It is still in use on the gov website.
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