Ciara @CiaraNi@mastodon.green
Public

I deactivated Google Play on my phone. The electricity company app was the first to be bricked. 'You must update.'

I wrote to them: ’I don’t have Google or Apple. Where else can I update the app?’ Nowhere else, they replied.

I wrote (politely) back: ’I can’t use your app any more then. It’s an odd requirement to make of your customers. A Norlys customer can only access all Norlys services if they are also a customer of one of two specific private for-profit US companies.’

Phone screenshot. A wall of white. A cartoon of a worker in overalls with various tools by a ladder. Below that (my translation from Danish) 'You must update the app. We require you to update the app so that we can give you a good app experience.' At the bottom, a purple button 'Get update'. But if you press it, it only links to Google Play, which I have deactivated, so I can't update.
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