1. User complains to that I named his *previous* name when he renamed himself to a silly name after I banned them in a report filed back in October.

2. Hackerone asks me to respond on their support forum, on which I have no account. Grrr. I refuse to.

3. Replying to the hackerone email about this instead, I get a bounce saying they don't accept emails on support@hackerone ...

Kill me now.

(The user who submitted this report was going by the name "b4sh0ne" up until their last comment when they renamed to this new name. Unfortunately, the HackerOne interface does not properly show this. We banned the user nonetheless.)
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