Stop saying people are "non-technical" - all of your coworkers/staff/users/whatever are technical. They are just technical in different things. At best, you're being vague about your audience, but far more often you're writing off peoples' experience and expertise.

You're not "writing for a non-technical audience," you're writing in a way that is accessible to people who are not daily users of <thing>.

This is not an "interface for non-technical users", it's an interface that prioritizes common features and discoverability.