The day my mom died my one sister and I were in the waiting room at the AGH MICU (which was shared with a couple other departments) making calls to family and friends to tell them they needed to come see her ASAP. There was a woman in the waiting room that came over with tears in her eyes and said that she just wanted to give us both a hug and say how sorry she was. She said she just had to do what we were doing a little while before and she knew how hard it was.

I don't know who that woman was. I don't know her name or her story. I don't know why she was in that waiting room. The only thing that I know for sure is I still think about her a lot because that one simple little thing she did at probably the hardest time of my life made things a little bit better.

Don't ever talk yourself out of doing something because you think it's too small. The difference could be a lot larger than you think.