Important new paper using the staggered geographic rollout of LLM tools within Change.org to demonstrate that they didn't improve (and overall slightly harmed) outcomes, while making the petitions themselves more homogeneous in language use. This has now been documented in other studies as well, adding further weight to the claim that these tools have limited or negative value in the vast majority of applications arxiv.org/abs/2511.13949

0
0
0

If you have a fediverse account, you can quote this note from your own instance. Search https://hci.social/users/bwaber/statuses/115647856415818492 on your instance and quote it. (Note that quoting is not supported in Mastodon.)