we filled up our 10TB of panic dropbox storage, and realized we had 78TB (!) free over on google drive.

but, i really like dropbox! i wanted to give them a chance at a saving throw — maybe we could stay on our tier and pay a bit more for extra space? — so i chatted their sales department.

reader…… i was not retained

[2025-10-20 11:31:25] system:
Carlo joined

Carlo:
Hi! Good Day! I'm Carlo (a real person) from the Dropbox Sales Team and welcome to my chat window. I hope you're having a great day!

Hi there! What can I help you with today? 

Cabel:
Hey Carlo. We've almost filled our 10TB of space on Dropbox. We want to stay on Dropbox, but we realized that we have so much storage available to us on Google Drive right now (78TB!!), we're now planning to migrate everybody off of Dropbox and over to Google Drive.

But, I like Dropbox! Is there any path forward for us with Dropbox other than having to upgrade from to $15 to $24/user/month?

Carlo:
Thank you! Do you have any other questions or concerns today?

Cabel:
Uhhhhh…… hahah That's the only question I have today! :)

Carlo:
Please feel free to reach back to us anytime. I'd appreciate it if you can give me feedback on how I performed today. Have a great day and stay safe!

System:
Carlo ended the chat
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