You know how we all get frustrated by black holes where we submit bugs and never hear another word? Looking at you Radar/FB.
It happens to our customers, too.
They spend their valuable time reporting issues in our apps. And we fix those things. And that's often the end of it.
We've started doing something about that: our release notes now thank whoever reported the bug. It takes very little time to add "Thx" and it builds a great relationship with your biggest fans.
