Australia has issued passports with X gender markers as a matter of standard practice since 2011. Yet, 14 years later, the Australian flag carrier won’t let me check in using their app or kiosks like everyone else, and I have to wait in queue for the check in desk—a problem I’ve never had with Air NZ.

A screenshot of the Qantas app asking for passport details. A field for “Gender” is outlined in red; the two options are “Male” and “Female” and an error message says “Select your gender as shown on your passport”.
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