I kinda find it icky when companies don't have parts of the products they sell.

I bought a nice floor lamp from Article but the lamp shade came broken. I was disappointed to find it was also cheaply made. Oh well, just a lamp.

So when I called to get this fixed, they couldn't just send a new part of the lampshade.

They're sending me a whole new lamp and asked me to keep the original one.

Just seems wasteful from both materials & logistics perspective. Just needed the lampshade. :(

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