As a product person, some of the most important feedback you can get is why someone bounced on first use. It's also some of the hardest to get and social media remains the best way to get it. Product people MUST aggressively pay attention. E.g. sorry for the link out to X but its where it just happened: https://x.com/mitchellh/status/2031452230663156169

There's a lot of complainers and noise and you just have to learn to not take that personally. The people who have worked closely with me know that what people say on the internet REALLY doesn't bother me.

Instead, I'm always just digging for the nugget of truth in there, the objectively useful piece of data hiding behind the childish emotional temper tantrums online people throw (just so I don't insult anyone here, the quoted tweet here was not that, it was direct and to the point).

If you get your feelings hurt by people on the internet, you're going to miss out on good feedback for genuine improvement.

This is also why I have an account on all social media platforms even if I don't use them much. I mostly ignore the noise, the rage addiction, etc. I'm trying to dig out signal in the noise, and it’s there.