call centre pro tip: cut your hold music 1 second before it's about to loop again. this way every single time it loops, the caller will think they're gonna get connected, only to get immensely more frustrated every single time
call centre pro tip: cut your hold music 1 second before it's about to loop again. this way every single time it loops, the caller will think they're gonna get connected, only to get immensely more frustrated every single time
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