This is perhaps one of the worst designed objects I have the displeasure of interacting with on a regular basis. It's a symphony of bad design choices. A vile hateful piece of equipment that makes my day a little bit worse every time I use one.

What is it? It's an NS ticket gate. In this case photographed at Sloterdijk Station, but they are installed at many stations across the Netherlands.

Why is it so badly designed?

Thread time.

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A pair of ticket gates at an NS station. Each divider is made of stainless steel with a yellow panel on top. The yellow panel has a clear round part and a small screen. On the side of the divider there are a number of small reddish dots. The gate itself is made of clear polycarbonate with a frame of stainless steel. In this picture the right hand gate is wider than the left. The right hand gate has a green arrow pointing at it, the left has a red X.
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