Goodhart's Law: "When a measure becomes a target, it ceases to be a good measure."

Tell engineers "we need 80% coverage" and coverage becomes about hitting numbers.
- Story points → velocity games
- Bug counts → closing tickets without fixing root causes
- Deploy frequency → empty deployments

The best metrics: (1) multiple measures in tension with each other and (2) measuring teams not individuals.

0

If you have a fediverse account, you can quote this note from your own instance. Search https://mastodon.social/users/raiderrobert/statuses/114786596245467643 on your instance and quote it. (Note that quoting is not supported in Mastodon.)