please boost for visbility!!

i recall reading a thing on a website about a year or so ago, about the structure and flow of conversations, and how we can design chat software to better facilitate it. one of the main points i recall was about how conversations are often dynamic, and points of discussion shift as conversation progresses - and so chat software should be designed to manage that dynamicity, instead of forcing everything into a linear history. i'm pretty sure it mentioned zulip towards the end as an example of some of these ideas in practice. the writing was structured in the form of a chat conversation between two people, and had some pretty nice visual design in that vein.

i cannot find this website again for the life of me. does anyone out here on the fediverse happen to know what i'm talking about, and have a link to it?

#askfedi