Stef Walter @stephaniewalter@front-end.social
Public

Good error messages help users recover and stay on track, not frustrate them.
To write better error messages:
- consider all types of errors
- write like a human and avoid technical jargon
- avoid whimsy even when it's tempting, it can be perceived as dismissive
- use active voice
- give a clear way forward
- use consistent patterns.

How to write error messages that actually help users rather than frustrate them (8min) by Amy Hupe piccalil.li/blog/how-to-write-

piccalil.li/blog/how-to-write-

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How to write error messages that actually help users rather than frustrate them

One of the most consistently neglected parts of today’s user experiences is our handling of errors. We’re so busy designing the happy paths through our products that we often forget to give the same care and attention to the times when things will go wrong

piccalil.li · Piccalilli

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