Special shoutout to the group that chose to map the “I need to go to the toilets” journey. Because yes, that’s also, a real and important part of the library experience.
The tool still needs some refinement, and I want to explore how it might be adapted beyond libraries, maybe for public spaces like museums or theaters too.
The team challenge during the conference was a great way to bond and create something tangible together.
I had a lot of fun, and I also loved the craft table filled with stickers, shiny gems, and all things stickable to decorate our badges. Every conference should have this.
A massive thank you to Andy Priestner, 
@DrBryonyRamsdenBryony Ramsden, Marisa Priestner, Julie Willems, and Andrew Alexander for the incredible organisation. To Amy Theobald for the most entertaining housekeeping announcements ever. And to my panel partner in crimes, Venessa Bennett and Joel McGeorge!
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